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otanist Maintenance 

Privacy Policy

Effective Date: 10/02/24

At Botanist Maintenance, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our irrigation management services through Hydrawise. This policy applies to all clients of Botanist Maintenance, a subsidiary of Botanist of the Valley in Arizona.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and other contact details.

  • Service Information: Details related to your irrigation system, usage data, and preferences as tracked by Hydrawise.

  • Payment Information: Billing information, credit card details, and transaction history.

  • Technical Information: IP address, browser type, and device information when accessing our online services.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Service Delivery: To provide, manage, and maintain your Hydrawise irrigation system and ensure you receive optimal service.

  • Billing and Payment: To process payments for the irrigation management services you have subscribed to.

  • Customer Support: To respond to your inquiries, provide updates, and troubleshoot issues.

  • Communication: To send important notices related to your account, irrigation system, and service updates.

  • Compliance: To comply with legal obligations and safeguard against fraud or other misuse of our services.

3. Sharing of Information

We do not sell, rent, or share your personal information with third parties except as follows:

  • Service Providers: We may share your information with trusted service providers, such as Hydrawise, to facilitate the irrigation management system.

  • Legal Requirements: If required by law, we may disclose your information in response to legal processes, such as a court order or subpoena.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the business transition.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Retention of Information

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to your information or correction of inaccurate data.

  • Opt-Out: You may opt out of marketing communications at any time by contacting us.

  • Deletion: You can request the deletion of your personal information, subject to legal requirements and our legitimate business interests.

7. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by updating the effective date above and providing a notice on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Botanist Maintenance
Phone: (480) 789-9056
Email: Info@botanistofthevalley.com

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